What is a national library’s role, both digital and physical, in a changing information society?
People absorb information all the time, in all different kinds of ways. In their quest for information, they shift effortlessly between the various online platforms: moving from Google to Delpher, from Wikipedia to Facebook, searching for literature at DBNL.nl or borrowing an e-book from a library website. At the same time, the way information is produced is changing. Academics publish their work as open-access articles and publishers of books, newspapers and magazines also distribute their digital content via different media and platforms. Alongside these developments in the digital domain, people still need human contact: major online stores like Amazon and Coolblue are opening up outlets in large cities and cafés are increasingly being used as places to meet and work.