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Columns: new Director General Wilma van Wezenbeek gets to know the KB

Entire series

Wilma discovers: 7.2 million visits to DBNL.org

With our digital services DBNL, Delpher and the online Library we reach 1 in 3 adult Dutch people. Wilma speaks with functional manager Frank Heinen.
To the blog
Frank Heinen en Wilma van Wezenbeek in gesprek.

Wilma discovers: 70,000 customer queries a year

Team Customer Service answers around 70,000 customer queries every year. About 60,000 enquiries are regarding the online Library, a service of the KB.
To the blog
Matine van der Haar en Wilma van Wezenbeek in gesprek.

Wilma discovers: 781 bespoke requests per month

Inter Library Loan (ILL) is a service for KB members by which they can request publications from other libraries, as well as a way for members of other libraries to request publications from the KB collection.
To the blog
Wilma van Wezenbeek ontmoet Karijn Dillmann.

News

More news

Onsland.nl website unlocks 250,000 sources covering Dutch-Indonesian history

11 December 2024

On 4 October, onsland.nl was launched. You can use this website to consult over 250,000 sources about the shared history of Indonesia and the Netherlands.

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Government bodies and libraries renew agreements for social impact

11 December 2024

Today, various parties representing the government and libraries signed the new Library Covenant to support a society with equal chances for everyone. 

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KB launches the 'Delve into the largest collection of dissenting voices' campaign

11 December 2024

Today, the KB launches the campaign 'Delve into the largest collection of dissenting voices', a campaign to increase awareness of all it offers.

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