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Columns: new Director General Wilma van Wezenbeek gets to know the KB

Entire series

Wilma discovers: 70,000 customer queries a year

Team Customer Service answers around 70,000 customer queries every year. About 60,000 enquiries are regarding the online Library, a service of the KB.
To the blog
Matine van der Haar en Wilma van Wezenbeek in gesprek.

Wilma discovers: 781 bespoke requests per month

Inter Library Loan (ILL) is a service for KB members by which they can request publications from other libraries, as well as a way for members of other libraries to request publications from the KB collection.
To the blog
Wilma van Wezenbeek ontmoet Karijn Dillmann.

Wilma discovers: 500 mould spore measurements (and a bug-killing freezer)

At the KB mould and pests would be a disaster. Fortunately, we have employees who battle harmful influences like these every day.
To the blog
Aicha Hockx laat een buisje met een test zien.

News

More news

KB signs new periodical agreement with authors’ rights organisations

25 September 2024

In July, the KB signed a new agreement with authors' rights organisations.

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Wilma van Wezenbeek starts as 14th director of the KB

20 September 2024

On 1 September, Wilma van Wezenbeek started as the 14th Director General of the KB, the National Library of the Netherlands.

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More young members and a record number of activities for public libraries in 2023

20 September 2024

In 2023, 2.3 million children and young people were members of the library, according to the annual library statistics published by Statistics Netherlands (CBS).

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